Studienhandbuch Meschede

Ferreira, Sueli Mara Soares Pinto / International Federation of Library Associations and Institutions Section on Management and Marketing (2005): The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services ; Satellite Meeting, São Paulo, Brasil, August 18 - 20, 2004, [organized By the Management and Marketing Section of IFLA]. Saur. München.


APA Zitierstil

Ferreira, S. M. S. P., & International Federation of Library Associations and Institutions Section on Management and Marketing.(2005): The virtual customer: A new paradigm for improving customer relations in libraries and information services ; Satellite Meeting, São Paulo, Brasil, August 18 - 20, 2004, [organized by the Management and Marketing Section of IFLA] Saur.


Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.